Shipping & Returns
Shipping Method & Policy
Our designated shipping methods include EMS. If you prefer other
shipping channels(UPS,DHL,GNL,TNT,FedEx and so on), please contact us before purchasing online.
At
present, We ship to UK, we also ship to WorldWide.
Sorry, local
pick up is not available.
Please make sure your shipping address is
correct and deliverable.if you want to change address, please email us in time.
We are not responsible for wrong or undeliverable address.
Items are
generally shipped out the next 2 business days after payment has been verified
(Sat. & Sun. and most national holidays excluded.).
Delivery
Time
Most of the items we carry are in stock and will be shipped on
the next 2 business days you place your order. Orders placed on Saturday and
Sunday will be shipped on next Monday. Your order will be delivered to the
shipping address within 5 to 7 business days after being shipped out. (Note:
business days are Monday through Friday. Saturdays, Sundays and national
holidays are excluded). If the items you ordered are out of stock, we will
contact you by email or telephone.
Order tracking
It is
very easy for you to check the status of your order and locate the package
during transit via EMS, as an email with a tracking number will be sent to your
email address after your order has been shipped out. You may track your package
in the upper form http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearch.Tracking
number will be emailed to buyer once your ordered item is shipped out.
Shipping rates for WorldWide
Our postage rates include
the expenses of shipping, handling fees and high-quality packaging, which are
charged based on weight and size of the goods, delivery destination and its
retail value.
But we get you
free shipping costs
for one item
to WorldWide.
Return /
Exchange Policy
All items are covered by a 30 day warranty
against manufacturer defects. We are not responsible for damage from use,
improper installation, or abuse. We accept return/refund for defective item
only, and under the following conditions:
Buyer is responsible for return shipping costs.
We will charge restocking fee: GBP7.50.
All shipping and handling fee will not be refunded in any case.
Cancellation Policy
It is no problem for us to end the transaction,
but re-stocking fee GBP7.00 per piece will be needed.